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<url><loc>https://ctosync.com/news/ai-agent-governance-for-customer-service-zingtree/</loc><news:news><news:publication><news:name>CTO Sync</news:name><news:language>en</news:language></news:publication><news:publication_date>2026-11-11T11:38:31.573Z</news:publication_date><news:title>Contact centers want AI agents that can&#39;t break policy. Zingtree runs the required checks outside the model</news:title></news:news></url>
<url><loc>https://ctosync.com/qa/how-engineering-teams-keep-technical-debt-from-slowing-product-delivery/</loc><news:news><news:publication><news:name>CTO Sync</news:name><news:language>en</news:language></news:publication><news:publication_date>2026-11-10T14:01:04.620Z</news:publication_date><news:title>How Engineering Teams Keep Technical Debt From Slowing Product Delivery</news:title></news:news></url>
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